Indian smartphone manufacturer has increased the warranty imposed on its smartphones from 12 months to 24 months in a bid to better serve it’s customers.
The tech company made the announcement at a recent event stating that the warranty will cover some major features on its smartphones.
While making the recent managerial decision known, the Senior VP, Head of Product, Lava International stated that the company is enjoying exciting times and as such is extending the gesture to its customers.
Gaurav said: “These are exciting times for us as we continue to gain a stronger foothold in the Indian mobile handset industry. We are presumably the first Indian mobile phone brand to launch 2-Year Warranty offer on such a wide portfolio of devices. This offer exhibits the confidence we have in the reliability of our products and the focus that we put in quality control at every stage of product development.”
The 2 years warranty kicks off on products purchased after August 26.
The company explained that there will be a standard 6 months warranty on accessories while there will be a one year warranty for the repair and replacement of touch panel or LCD display.