Samsung fixed the design flaw that was making Samsung Galaxy Note 5 smartphone bad press and furious letters from its customers. The recent model that was categorized as top of the line phone device said to outwit the “pen gate” problem.
South Korean electronics giant confirmed that it made changes in mechanism. “Samsung can confirm that Note 5 internal S Pen mechanism has been changed in order to avoid the caused by inserting S Pen incorrectly.
Samsung introduced a greyish “switch” which allows S Pen to eject when it is inserted backwards. The cap seemingly attached to the device board with an adhesive tape, until now it is not clear how reliable this solution, report claims that the mechanism does it well.
In 2015, many users complained about the S Pen that ships with Galaxy Note 5 getting stuck inside when inserted backwards. Trying to pull it forcefully damages the stylus detection mechanism, making some functions become useless.
Samsung was immediate towards addressing the issue advising users to read manual in order to avoid it. But the problem as what many users noted, was the top bottom of S Pen look almost identical in thickness, making them easy to mistake.
Furthermore, there was no warning by Galaxy Note 5 device or any resistance when S pen was inserted the wrong way. So Samsung started to put plastic wrapper on its new Galaxy Note 5 that will make people aware of the issue.
“Be sure to insert your S Pen with the nip pointed inward. Inserting the S Pen the wrong way can cause it to become stuck and can damage the pen and your phone,” message read.
It is nice to know that Samsung finally done something substantial in order to prevent users from damaging their S Pen.